Process vs. project vs. case
Modified 5 years ago
Neil
Of all of the flows you can create in Kissflow, the three most similar are processes, projects, and cases. This table will help you understand more of the differences and help you select the right choice.
Additional features are being added to each of these modules, so check back regularly.
Process | Project | Case | |
What is the primary view? | My Tasks | Kanban | Kanban |
Who decides what is the next step in the workflow? | Programmed system | User | User |
Who decides who is assigned to a step? | Programmed system | User | User |
Who decides if a step is skipped? | Programmed system | User | User |
Does an item have to complete the workflow? | Yes | Yes, but it can also be archived | No, items can be resolved at any steps |
What are the states within each step? | Not done, completed | On hold, in progress, done | Customizable and unlimited |
Can you enforce work-in-progress limits, restricting the number of items one person can work on? | No | Not yet | Not yet |
Is the time taken to complete a step tracked? | Yes | Not yet | Not yet |
Can you set up internal or external integrations? | Yes | Not yet | Not yet |
Can you generate reports? | Yes | Not yet | Not yet |
Can you create parallel branches in a workflow? | Yes | No | No |
Can you set permissions for viewing form data based on the step? | Yes | No | No |
Who can work on an item? | Only the assignee | Any member of the project | Any member of the case |
Can users who are not members of the flow start items? | Yes | No, only members can start items | Yes |
Can you set deadlines and reminders for each step? | Yes, including custom alerts | Yes | Yes |
