Kissflow Documentation

Cases

4 articles

Using a Case

Accessing case. To view a case you have access to, use the Search everything box at the top of the screen, or click View All in the left navigation panel. You can also bookmark the URL of your case a…

Updated 1 week ago by Abhiram

Creating a Case

You can create a new case only if you are given permission by a Super Admin. Creating a new case. Click Create Flow from the left navigation panel. Click Case on the left. There are several templates…

Updated 1 day ago by Abhiram

Case Overview

What is a case? Similar to other flows, they have a form that holds data for each item and a set of steps to follow. However, cases are less-structured, knowledge-driven, and can have multiple resolu…

Updated 3 days ago by Abhiram

Administering Case

When you create a case, you are the Flow Admin. Learn more about what Flow Admins can do. Share settings. To share your case, click the More options button ( ) > Share settings. At the top of the pop…